At Stylokicks, we are committed to providing you with high-quality shoes and excellent customer service. We understand that sometimes things don’t go as planned, and we want to make sure you have a smooth and hassle-free return experience if needed. Please read our Return and Refund Policy carefully.

Return Policy:

  1. Eligibility for Return:
    • Returns are accepted only if the product is defective or damaged.
    • You have 3 days from the date of delivery to initiate a return.
  2. Return Process:
    • To initiate a return, please send an email to stylokicksindia@gmail.com with your order number, a detailed description of the defect or damage, and an opening video of the product.
    • The opening video is required to verify the condition of the product upon receipt.
  3. Return Approval:
    • Once we receive your email and opening video, our team will review the information and approve the return if the product is deemed defective or damaged.
    • You will receive a return authorization email with instructions on how to send the product back to us.
  4. Return Shipping:
    • Customers are responsible for the cost of return shipping.
    • Ensure that the product is securely packaged to avoid any further damage during transit.
  5. Condition of Returned Items:
    • Returned items must be in their original packaging, with all tags and accessories included.
    • Products that show signs of wear or misuse will not be accepted for return.

Refund Policy:

  1. Refund Process:
    • Once we receive the returned product and confirm its condition, we will process your refund.
    • Refunds will be issued to the original payment method used during the purchase.
  2. Refund Timeline:
    • Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.
    • You will receive a confirmation email once the refund has been processed.
  3. Non-Refundable Items:
    • Shipping charges are non-refundable.
    • Products that are not defective or damaged are not eligible for refunds.

Contact Us: If you have any questions or need further assistance with your return or refund, please contact us at stylokicksindia@gmail.com. We are here to help!